Terms &
Conditions

1. Acceptance of Agreement. By signing to accept or agree to the Agreement, you: (a) acknowledge that you have read, understand and agree to be bound by this Agreement in its entirety and (b) acknowledge that, except as otherwise expressly provided, this Agreement is solely between you and UNITES STATES AUTO SHIPPING. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS

AGREEMENT, YOU SHALL NOT USE THE SERVICES.

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2. Services. In providing the Services, UNITES STATES AUTO SHIPPING is acting

solely in the capacity of an auto transport broker to connect you with a Carrier for the

purposes of moving your Vehicle. UNITES STATES AUTO SHIPPING is not

responsible for moving your Vehicle nor will UNITES STATES AUTO SHIPPING

take possession of your Vehicle. UNITES STATES AUTO SHIPPING will identify

and contract with a transport car carrier (“Carrier”) to transport your Vehicle (as

defined in this Agreement) in accordance with your order (the “Services”). UNITES

STATES AUTO SHIPPING’s Services are considered rendered when UNITES

STATES AUTO SHIPPING has designated a Carrier to transport your vehicle.

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3. Fees. You agree to pay in full the fees for Services and any additional charges that

may be incurred in accordance with this Agreement. The Payment must be paid by

credit/debit card, PayPal, Venmo, CashApp, or Zelle. By booking an order, you

authorize UNITES STATES AUTO SHIPPING to immediately charge the Payment

to the card. The fees for the Services will be set forth in the agreement (contract) sent

to you by UNITES STATES AUTO SHIPPING via verification email. Please note

that the quoted price is an estimate generated by our system from various load boards

for your route which may change due to uncontrollable circumstances. The

Remaining Balance and any additional charges incurred in accordance with this

Agreement must be paid in full by cash, money order, or certified check, directly to

the Carrier upon delivery of your Vehicle. Failure to remit the Remaining Balance

when due will result in the storage of the Vehicle at your expense until the balance is

paid in full. All amounts due must be paid in full when due and the fees are not

subject to dispute or offset for any damages or any other reason (including, without

limitation, because you are not satisfied with the Services). Once paid, charges are

non-refundable. Failure to timely provide payment may result in a delay in

designating a Carrier to transport your Vehicle and/or delivery of your Vehicle. In

addition, if you fail to make any payment when due or we receive a chargeback for

your payment (whether due to a dispute of the charge or any other reason), then you

must pay UNITES STATES AUTO SHIPPING the outstanding amount owed plus

reimbursement for all reasonable costs incurred in collecting any overdue payment or

chargeback and related interest, including, without limitation, attorneys’ fees, legal

costs, court costs, and collection agency fees. All late payments and chargebacks will

be charged interest, calculated from the date the payment was originally due, at a rate

of 1% per month or the highest rate permissible under applicable law.

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4. General Refund and Order Cancellation. You may change your order at any time

prior to your Vehicle being picked up by the Carrier designated by UNITES STATES

AUTO SHIPPING. Order changes may result in additional fees. If the additional fees

are not agreed upon, the order will be canceled. If you cancel your order before a

Carrier has been designated to transport your Vehicle, you will be charged a

nonrefundable processing fee of $200. If you cancel your order after a Carrier has

been designated to transport your Vehicle, you will be charged a cancellation fee in

the amount of full Payment (100% of the total SHIPPING cost), as our services have

been rendered. Our cancellation fee is implemented to compensate for the loss of

truck space, fuel, and “dead” mileage driven. Orders cannot be canceled or changed

after the Vehicle has been picked up. All order change and cancellation requests must

be submitted in writing to official.usautoshipping@gmail.com. All cancellations must

be via email to our branch prior to the assignment of your vehicle/shipment to a

carrier.

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Placing an Order and Vehicle Preparation. To place an order, you must provide

accurate information identifying your vehicle that will be transported using the

Services (the “Vehicle”), whether the vehicle is operable, addresses for pickup and

delivery, the first available date for pickup, the names and contact information for

responsible individuals who will be present at pickup and delivery, the type of

transport you would like (e.g., open-air trailer or enclosed trailer), payment method,

and a credit/debit card number for payment. After you initially provide your order

information, UNITES STATES AUTO SHIPPING will send you an email

(“Verification Email along with a copy of Agreement”) containing your order

information and the fees you will be charged for Services based on the information

you provided, you must review and confirm your information and acceptance of the

fee. You will be notified by email (at the email address provided on your order form)

when a Carrier has been designated to transport your Vehicle. The designation email

will include information about the Carrier as well as estimated pickup and delivery

dates. UNITES STATES AUTO SHIPPING cannot assure a specific driver/carrier.

The carrier will make a reasonable attempt to contact you prior to pick up or delivery

to inform you of the approximate time and location of such pickup or delivery. The

Carrier will attempt to make the actual pickup and delivery location as close to the

address requested as possible, taking various factors into account, including, without

limitation, transportation restriction laws and safety. These factors may require you

and the Carrier to designate an alternative pickup/delivery location other than the one

you originally requested. If Carrier cannot pick up or deliver a vehicle/shipment (with

the exception of trailers) at residential locations due to commercial truck restrictions

then the Driver/Carrier will pick up and deliver the vehicle/shipment at a nearby

ample, safe, and legally allowed commercial truck friendly location (Walmart, Target,

Home Depot, Lowe’s, etc.) to load and unload vehicles/shipment. The client must

assign someone on their behalf and notify UNITES STATES AUTO SHIPPING of

who that person will be in the event the customer is unavailable to release and/or

accept vehicle/shipment delivery. After accepting this agreement, the Client agrees

not to contact any other carrier or broker during the SHIPPING needs corresponding

to the respective timelines. This is to ensure that we provide our customers with the

best possible services. When the Client works with multiple brokers, this situation

tends to increase in price. If we provide screenshots from various load boards proving

that the Client is working with other broker/s and does not get the other postings

removed, the price quoted is no longer valid and the deposit may be forfeited

immediately. LUGGAGE and personal property must be confined to the trunk, with

no heavy articles, and not to exceed 100 lbs. The carrier is not liable for damage

caused to the vehicle from excessive or improper loading of personal items. Ensure

your Vehicle is in good working condition (unless previously noted on your order)

and with between 1/4 and 1/2 tank of fuel. Disarm any alarm system or provide

Carrier with keys and instructions for arming/disarming any alarm system. Remove

all personal belongings and sensitive materials and do not store any dangerous or

illegal items inside the Vehicle (including, but not limited to, explosives, guns,

ammunition, fireworks, flammable materials, alcohol, legal or illegal drugs, money,

legal or financial documents, pets, plants, and any other personal belongings, sensitive

materials, or unlawful contraband). Neither Carrier nor UNITES STATES AUTO

SHIPPING will be liable for any damages or loss caused to your Vehicle or any other

property that is caused in part by your failure to reasonably comply with this

Agreement. Any items left in your Vehicle shall be at your own risk and are subject to

additional fees at the Carrier’s discretion.

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6. Transport of Vehicle. By accepting an order, you authorize the designated Carrier to operate and transport your Vehicle between the pickup and delivery location and take

such steps the Carrier deems necessary to complete such transportation, including

driving the Vehicle (operation of the vehicle by Carrier may be covered by your

insurance). Carrier’s responsibility for the Vehicle commences only when the Bill of

Lading (BOL) is signed by you and Carrier at pickup and terminates no later than

when you sign the Bill of Lading (BOL) at delivery or otherwise take delivery of the

vehicle. Under any circumstances, the Client must NOT release or receive the vehicle

from a carrier without a thorough signed inspection report, or Bill of Lading (BOL),

regardless of the time of the day or the weather conditions. Failure to do so may

prevent the client's ability to file a damage claim. Transportation services are subject

to delays caused by numerous factors prior to or during the transport of your vehicle,

many of which are out of the control of UNITES STATES AUTO SHIPPING and the

Carrier, including, without limitation, road conditions, weather, and mechanical

issues. Therefore, neither UNITES STATES AUTO SHIPPING nor Carrier

guarantees pickup/delivery dates, times, or locations. Any estimate of pickup/delivery

date, time, or location that is provided to you by UNITES STATES AUTO

SHIPPING or Carrier is approximate and subject to change.

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7. Alternative Pickup/Delivery Arrangement/Failure to Show at Pickup/Delivery.

We strongly urge you (or your designee) to be present at the pickup/delivery location

when your Vehicle is picked up/delivered and strongly urge against you arranging for

pickup/delivery of your Vehicle when neither you nor your designee will be present at

the pickup/delivery location when your Vehicle is picked up/delivered. If you (or your

designee) fail to show up at the pickup/delivery location when your Vehicle is picked

up/delivered or you arrange with either UNITES STATES AUTO SHIPPING or the

Carrier for pickup/delivery of your Vehicle when you (or your designee) cannot be

present, then you waive certain rights under this Agreement, including the right to

inspect your vehicle and notate any damage. In such instances, and without limiting in

any way the disclaimers, limitations of liability, and other provisions set forth herein:

(a) in no way shall UNITES STATES AUTO SHIPPING be responsible for damage

to or loss of your Vehicle or any part or content thereof; (b) you may be required by

the Carrier and/or UNITES STATES AUTO SHIPPING to sign an additional release

or waiver of liability; (c) you may be required by the Carrier to make alternative

arrangements for pickup/delivery of your vehicle and keys.

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8. Damages; Disclaimer and Limitation of Liability. Carriers are required by law to

maintain certain levels of insurance covering liability. Trucking damage claims are

covered by carriers from $100,000 up to $250,000 cargo insurance, and a minimum of

3/4 of a million dollars in public liability and property damage. All claims must be

noted and signed for at the time of delivery, and submitted in writing within 15 days

of delivery. Failure to submit such a claim may result in denial of your claim. Any

damages incurred while transporting the vehicle come directly under the

responsibility of the carrier, and not of UNITES STATES AUTO SHIPPING. While

UNITES STATES AUTO SHIPPING undertakes no obligation to ensure the Carrier

maintains in force insurance coverage as required by law, if UNITES STATES

AUTO SHIPPING does request verification of coverage from the Carrier, UNITES

STATES AUTO SHIPPING is entitled to rely on documents provided by or obtained

from the Carrier, the Department of Transportation, the Carrier’s insurer, or any other

party. You shall not dispute any charges or offset any claim for damage from the fees

due. All fees must be paid in full when due and any claims for damages must be

subsequently filed in accordance with this Agreement. UNITES STATES AUTO

SHIPPING disclaims all liability and responsibility arising from or connected to the

services and transport of your vehicle, including, without limitation, any damages or

loss to your vehicle, your personal property, and any other property, whether owned

by you or any other party.

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9. Indemnity. You agree to indemnify, defend and hold UNITES STATES AUTO

SHIPPING and Carrier harmless for any costs, expenses, damage, losses and claims

arising out of or relating to your breach of any provision of this Agreement.

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10. Miscellaneous. UNITES STATES AUTO SHIPPING reserves the right to cancel any order and/or terminate this Agreement at any time for any reason without liability or

further obligation. Without limiting the prior sentence, UNITES STATES AUTO

SHIPPING’s right to cancel specifically includes cancellations caused by or resulting

from acts beyond UNITES STATES AUTO SHIPPING’s control, including, without

limitation: (a) acts of God; (b) flood, earthquake, or other natural disasters; (c) public

health epidemics, pandemics, or other emergencies; (d) government order or law; (e)

action by any governmental authority; (g) national or regional emergency. This

agreement shall be governed by and construed in accordance with the laws of the

State of New York.

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Agreed and accepted to, and authorize transportation of the above vehicle as set forth

above in the Terms & Conditions. By signing to accept or agree to the Agreement, you:

 

Acknowledge that you have read, understand and agree to be bound by this

Agreement in its entirety.

 

Acknowledge that, except as otherwise expressly provided, this Agreement is solely

between you and Unites States Auto Shipping. IF YOU DO NOT AGREE TO ALL

OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU SHALL

NOT USE THE SERVICES.

 

After signing this Agreement, if you cancel your order before a Carrier has been

designated to transport your Vehicle, you will be charged a nonrefundable processing

fee of $200.

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*End of Agreement*